OCS offers support in Blackboard, Sakai, Courseware, and ePortfolio

Latest Announcements

4Help is Your First Stop for Support
4Help and answers.vt.edu increased their support by being the primary contact for all OCS-related support questions at Virginia Tech. This includes all services covered by Online Course Systems -- Blackboard, Scholar, ePortfolio, CourseEval, DyKnow, Courseware, ElementK, or iTunesU. We are asking all faculty, students, and staff with questions about these services to direct their questions through 4Help. They can be accessed at 231-HELP (231-4357) or http://www.4help.vt.edu; Online Course Systems continues to work with 4Help and answers.vt.edu to ensure consistent, quality support for the educational technologies we support.

Welcome to OCS

If you need help or would like to run through a tutorial, visit our online support area. We have compiled an extensive listing of commonly asked questions and tutorials, and most likely you can find your answer there. To get to a specific support area, you can select an item from the Quicklinks menu in the navigation bar.

If you cannot find your answer in our online support or you have a special request that needs personal attention, please contact us.

Please visit our VT root certficate support links to learn how to install VT root certificates, if you are receiving security warnings when visiting applications on the Virginia Tech web domain.