Latest Announcements

4Help is Your First Stop for Support
4Help and answers.vt.edu increased their support by being the primary contact for all OCS-related support questions at Virginia Tech.  This includes all services covered by Online Course Systems -- Blackboard, Scholar, ePortfolio, CourseEval, DyKnow, Courseware, ElementK, or iTunesU. We are asking all faculty, students, and staff with questions about these services to direct their questions through 4Help.  They can be accessed at 231-HELP (231-4357) or http://www.4help.vt.edu; Online Course Systems continues to work with 4Help and answers.vt.edu to ensure consistent, quality support for the educational technologies we support. 

Installing VTCA Root Certificates

VTCA root certificates are digital certificates that support secure access to a large number of web services and applications on campus. If you are receiving security warnings when visiting certain Virginia Tech web pages, then you may need to install the appropriate VT root certificate in your browser. The following links will instruct how to install the Virginia Tech Certification Authority (VTCA) root certificate for the most commonly used browsers.

For IE 6

For Mozilla 1.7 or Firefox

For Safari on Mac OS X v10.2

For Safari on Mac OS X v10.3/10.4