Including assessments, a quality evaluation will likely utilize multiple other methods (e.g., interviews, focus groups, observations with rubrics). Further information on specific methods can be obtained from the resources below.

Focus Groups

•  Focus Groups, University of Surrey
•  Focus Group Interview, IQS & Quant Group
  
•  Focus Groups, Michelson Associates, Inc.
  
•  Basics of Conducting Focus Groups, McNamara

Surveys and Questionnaires

•  Guide to Questionnaire Development, Frary
  
•  Hints for Designing Effective Questionnaires, Frary
  
•  Questionnaire Design
  
•  Telephone Methods for Social Surveys, Surrey
  
•  How to Design Surveys, Walonick

Interviews

•  Interviewing Techniques
  
•  Joint Interviewing, Surrey
  
•  Structured Interviews 

Delphi and Nominal Group Techniques

•  Delphi Technique, Carolla
  
•  Nominal Group Technique 1, Debold
  
•  Nominal Group Technique 2, LTDI
  
•  Nominal Group Technique 3, Brighton

Direct Observation, Taping
involves watching someone do something (e.g., try out a new computer program or web applet), to describe cognitive processes and to recommend improvements to processes/products where less than effective

• Direct vs. Participant Observation, Trochim (1999)